Frequently asked questions

How is Touchbase different to Zoom, Microsoft Teams, or Google Meet?

Touchbase focuses on what actually happens inside the meeting. Traditional video conferencing tools generally replicate traditional meetings and leave participants to try and make the most of their time together. Touchbase allows participants to create flexible in-conversation lists of talking points, which help guide the conversation and maximize efficiency. This structured approach helps reduce video call fatigue and maximizes productivity.

Who should use Touchbase?

Anybody can create a Touchbase account, but we focus on helping remote teams maximize their time together on video. If your team members have been complaining about 'zoom fatigue', give Touchbase a go!

Does Touchbase have a mobile app I can download?

Not yet – Touchbase runs in your desktop web browser for maximum ease of use. We do have plans to introduce dedicated mobile apps, why not let us know what you would like to see?

Do invited conversation participants need to create Touchbase accounts?

Only the conversation host (the creator) needs to create a Touchbase account (using an email address or connecting via Slack). Invited participants can access the unique conversation url without a password. For this reason, only share the conversation url with people you want in the conversation!

Who created Touchbase?

Touchbase is built by Unmeeting Inc, a collaboration software company based in San Francisco. The founders have worked together building tools for the future of work for many years, in large enterprise companies and startups.

Can my company use Touchbase with its own users/customers?

Yes, we built an api that allows third parties to create video conversations for their own users with custom titles, talking points and time durations. Click here to find out more about the Touchbase developer API.

Choose the right plan for your team

We offer several different pricing plans based on your team's use of Touchbase. You can change plan any time.
Free
$0
Per month, per user
Get Started
Pro
$10
Per month, per user
Get Started
Enterprise
$Call
Custom plans
Get Started
15-min video time limit
30-min video time limit
60-min video time limit
Unlimited video time limit
(coming soon)
Up to 4 people sending video
Up to 10 people sending video
Up to 25 people sending video
(coming soon)
Screen sharing
Session recording
(coming soon)
Content encryption
15-min video time limit
Up to 4 people sending video
Screen sharing
Free
$0
Per month
Get Started
60-min video time limit
Up to 10 people sending video
Screen sharing
Session recording
(coming soon)
Content encryption
Pro
$10
Per month
Get Started
Unlimited video time limit
Up to 25 people sending video
Screen sharing
Session recording
(coming soon)
Content encryption
Enterprise
$Call
Per month
Get Started

Frequently Asked Questions

We are here to help with any questions you have. Here are some common questions we get asked and our answers.